‘Digital Eavesdropping’: The Consumer Goods Giant Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
Originally found over 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline might not appear as an obvious target for digital platform algorithms.
Yet the brand’s emergence as a viral TikTok topic has positioned it at the vanguard of an advertising revolution, where major corporations are investing heavily in content creators and devoting less capital to advertising goods in conventional outlets.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by chemist Robert Cheeseborough, who observed drillers applying to their skin with a residue from oil extraction. Currently, a wave of content from users have chronicled its broad application in “life hacks”.
Promoted as a solution for polishing footwear or extending perfume longevity, as well as a fix for squeaky doors. Users have even applied it to combat the nuisance of chip seasoning clinging to fingers.
Leveraging the Buzz
Noticing its viral resurgence, executives at the multinational boosted the tips by having their research teams evaluate the claims and letting the content creators in on the results.
Claims that Vaseline reduced the burn from hot food on the lips were confirmed. So too were ideas it could extend fragrance and restore leather handbags. Claims that it would brighten smiles or lengthen eyelashes were debunked.
The ‘Social Listening’ Strategy
Billboards and TV ads would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has helped convince executives to ramp up funding for content creators.
This tracking of digital spaces to guide corporate planning has been labeled “social listening”. Fernando Fernández, freshly instated, has stated the intention is to spend 50% of its massive marketing spend on social media content.
Adapting to New Consumer Habits
Selina Sykes, who is spearheading the social media effort, said the company was simply adapting to new ways of connecting with customers. She said interacting online “without dampening the fun” was essential.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, back to when people were hanging out their laundry and sharing usage tips.
“The trend is shifting from a mass communication approach, where we would just send out ads … Now it’s many conversations, various groups. The evolution of platform algorithms means that these communities feel niche, yet they are vast.
“Having your brand advocated by other people, talked about by other people, this builds credibility and connection. Content makers are key. We are expanding this endorsement system.”
A Seismic Media Shift
The approach indicates dramatic transformations happening in audience habits, with the youth demographic allocating more attention to digital networks than legacy broadcast and print media.
The transition is visible in declines in broadcast and newspaper ads. Within the United Kingdom, ad revenues for leading TV channels have declined by over six hundred million pounds in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
This further signifies a media convergence as large companies almost become production houses themselves, linking up with numerous influencers to enhance their items.
An industry expert from a leading agency said: “Obviously there’s a flow of audiences away from some legacy media and they are dedicating far more hours to social platforms like Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines.
“Numerous corporations inform us people trust recommendations from the personalities they subscribe to compared to commercial messages. It's an ongoing shift.”
He noted companies can reduce costs by targeting content creators over large-scale legacy ad buys, which also allows them to tweak their content more easily to gauge performance.
This strategy is expanding. Advertising spending on the creator economy is rising at quadruple the rate than total media spending. Across the United States, it has over doubled since 2021 and is forecast to attain tens of billions in 2025.
TV's Lasting Role
Despite the huge changes, executives said they believed TV advertising still had a prominent role to play, as broadcasters retained the power to drive countrywide discourse.
She added: “One of the highest return-on-investment media opportunities is still the Super Bowl. The issue isn't broadcasters claiming: ‘Our relevance has faded.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”